Frequently Asked Questions

Where is the park located?

CaroMont Health Park is located at 800 West Franklin Blvd., Gastonia, NC 28052

Where can I purchase tickets?
  • Season Ticket Memberships are available online here
  • Season ticket memberships and single game ticket purchases are available
Where can you park on Game Days?

There are several parking lots surrounding the stadium:

  • Corner Lot A on Hill & Franklin

  • Church Parking Lot B

  • Public Parking Lot C

  • Transfer Station D.

  • Parking Map

Is there handicapped parking/seating available?

Our facility is ADA Accessible. Please contact our front office to arrange accommodations and/or to learn more.

Lost & Found
  • If you have lost a personal item while attending an event at CaroMont Health Park, please contact the Gastonia Ghost Peppers at 980-414-2255.

  • During an event, patrons should visit the Team Store. At the end of an event, patrons should contact The Gastonia Ghost Peppers

  • The Gastonia Ghost Peppers assumes no responsibility for lost items.

Are children required to have an event ticket?

For Gastonia Ghost Peppers Club events, children UNDER three (3) years old are admitted free of charge, provided they is on a parent or guardian’s lap.

First Aid

First Aid Office is located on the Main Concourse near the Main Entrance (Behind the 113 Concession Stand)

What is the security policy at CaroMont Health Park?

All patrons & bags are subject search upon entry into the stadium.

What time do gates open?

Gastonia Ghost Peppers will open gates 1 hour prior to the first pitch. (Subject to change)

What are the box office hours?
  • Monday – Friday (non -event days): Box Office is open from 9:00 AM – 5:00 PM
  • During Gastonia Baseball game days: Box Office is open 3 hours prior to the first pitch.
What is the ticket exchange policy?

Season Ticket Members can exchange tickets within 48 hours of the scheduled game time.

What is the policy on postponed or rescheduled Gastonia Ghost Peppers home games?

Tickets will be honored for the make-up/rescheduled game. Please present the original ticket at the Box Office to redeem for the rescheduled game.

What is the re-entry policy?

There is no re-entry into the CaroMont Health Park once you leave the building.

Are banners or signs permitted in the stadium?
  • Signs are permitted into the stadium. Signs can not be larger than poster size (2’x’3) and cannot obstruct the view of other patrons.
  • All signs are subject to be checked to ensure that the signs are family friendly.
  • No advertising is permitted.
Can fans keep foul balls or broken bats?

Yes

Is there a smoking area?

CaroMont Health Park is a non-smoking facility. There is not smoking permitted inside the stadium.

Cashless Facility

CaroMont Health Park is a cashless facility.

Fan conduct/behavior

CaroMont Health Park promotes a family friendly atmosphere. Please help us keep a fun and safe environment by showing good sportsmanship and responsible behavior.

What are the CaroMont Health Park Rules?
  • No smoking or E-Cigarette use inside the ballpark
  • Foul, abusive language, or obscene gestures will not be tolerated
  • Guests interfering with the process of the game or event or going onto the field will be ejected and subject to arrest
  • Shirts and shoes required at all times
  • Vehicle owners and drivers assume all risk for damage to vehicles due to flying ball hazards
  • No outside food/beverages allowed, please dispose of prior to entering the ballpark
  • No umbrellas allowed inside the park
  • No large bags allowed. Small personal bags, backpacks, and diaper bags are subject to be searched
  • This is a no conceal and carry facility, please return firearms to your vehicle
What happens when there is a double-header?

Double header games will always be played back-to-back with approximately 30 minutes between each game. Fans are encouraged to come to the first game and stay through the second.

Is there a photography/videography disclaimer?

By entering the CaroMont Health Park, you grant the Gastonia Ghost Peppers and its partners the right to use photograph, voice, or likeness in any promotional material without notice or payment. This may include, but is not limited to, photography, video filming, and social media. If you have any questions, please contact our front office.

Get Your Tickets Today

Don’t miss out on the action! Secure your seats now and be part of the excitement. Whether you’re a lifelong fan or a first-time visitor, our events are packed with thrills that you won’t want to miss. Click below to explore available tickets, find your perfect spot, and join us for a game day experience you’ll never forget.